The privacy of individuals, including personal and
company information of our customers; our staff and
partners, is of utmost importance to us at DBT.
We view privacy as a serious matter and strongly
adhere to National Privacy Principles and the Privacy
Act 1988 (as amended).
Information collected: Your name, address and personal
contact details. Sensitive information will not be
collected unless volunteered and is relevant to the
business agreement in subject.
Collection methods: Generally, we collect information
from you directly. During the course of providing
you with product or service, from completing our "flyer
profile", over the phone, by email/internet,
in person or as a result of you participating in promotions
or advertising campaigns or surveys.
We may also obtain information from third party sources
such as alliance or business partners.
How we store information: We store personal information
in a combination of secure computer storage facilities
and paper based files and other records. We have taken
a number of steps to protect the personal information
we hold from misuse, loss and unauthorised access,
modification or disclosure.
We also take reasonable steps to destroy or permanently
de-identify personal information when we no longer
When we may disclose your personal information: Because
your privacy is important, we will not sell, rent
or trade your personal information without your consent.
However, we may disclose personal information about
you in the following circumstances:
Where we have contracted an external organisation
to provide us with support services eg. mailing house.
Where our business partners need to provide you with
information and offers about products and services.
We impose strict requirements of security and confidentiality
on third parties as to how they handle personal information.
Outside parties are not allowed to use information
about you for any purpose other than to perform a
service which they have been asked to provide.
Access to personal information: We will take reasonable
steps to ensure that personal information collected,
use or disclose, is accurate, complete and up to date.
If your personal details change, please contact us
so we can continue to provide you with our products
We undertake to promptly acknowledge and investigate
any complaints about the way we handle your personal
About this privacy statement: We may update our policies
The statement will remain available here http://www.dbt.com.au/travelpolicy_dbt.htm
Contacting us: If you have any questions or complaints
about this policy, or if you wish to amend your profile,
please contact us by email, or write to us at:
Brian Meads-Barlow Donna Barlow Travel P/L
354A Pacific Highway Lindfield, NSW 2070 Phone 02 9888 5555
Fax 02 9870 8840