A good number of emergencies involve
In an almost ticketless travel world,
there may still be need to issue a 'paper' ticket.
These are easily misplaced particularly when we are
just getting used to not having to carry them.
It is however, just as easy in most
cases to have them replaced.
Procedure: Be sure that you either have
a copy of your ticket elsewhere in your luggage or
at least the ticket number, recorded on another form
of document. In most cases, your ticket number is
recorded on your itinerary, however it's obviously
important that the itinerary itself isn't attached
to the lost ticket.
With as much information you have, make
your way to the airline desk at the airport. Present
your documentation while explaining the circumstances
and request that you complete a Lost Ticket Indemnity
Note: An LTI can not be produced without
In the event that you've lost everything,
(eg. Your attaché case/contents) arrange to
replace the documents in this order:
- Necessary visas
- Credit Cards/cash*
- Travel Documents (tickets etc)
- Insurance information~
- - Australian Consulate
- - Australian & Other Consulates
- - Provider or DBT*
- - Airline desk at the airport
- - Your own office or DBT~
* If your currency or card is American
Express or related, we can arrange 'quick cash' and
card replacement for you. NB: there may be fees attached
to this service.
~ If your Policy is with DBT/Travelscene
American Express, we would have this information on
file for you.
Please note: LCI's incur an airline