Kevin Toye
Why I love my job at DBT
I have been in the Travel Industry for 12 years.
I am originally from Scotland and in my previous career I used to work for the equivalent of Telstra in the UK and used to supervise a team of 50 in a Customer Service role. So in my current job at DBT my Customer Service skills are of an extremely high standard - good Customer Service is so important in any Business especially in one so feircely competitive.
I really enjoy my Job - it's challenging - demanding but very rewarding. Nothing makes me happier when a clients returns from their trip and says THANKS for your efforts - your recommendations were fantastic and I will definately recommend you to others - your service has been outstanding. Nothing is too much bother - if there's a will - there's a way.
I, and the DBT Team, have an overwhelming amount of knowledge amongst us so if I don't know the answer one of my colleagues will. I personally have visited over 80 Countries. I love Cruising and have personally sailed on QM2 a number of times through the Pacifc and Asia during her World Voyage.
Cruising is fantastic - you unpack once and it's a feelling of home away from home and you get to visit wonderful countries with and abundance of varied Cultures without having to pack and unpack and fly between Countries. I am looking forward to assisting you with your bookings and making your dreams come true whether it be Cruising - on a Safari in Africa or a Cooking School in Asia I can take care of you - you are in good hands.
DBT VIEW?
Kevi, (fondly known by his customers) is jack of all trades, and master in each.
He specialises in most (if not all) areas of travel and having come from a Corporate background, he knows what it takes to provide a serious and friendly, professional service.
Kev's passion is Leisure Travel - Cruising. He adorns and shares his customers' travel dreams, presenting them in the most magnificent way.
As Kevi says, "You're in good hands"... DBT-Cruisescene's view? We couldn't put it better any other way. |
