DBT Corporate boast true 24/7 emergency customer comfort and assistance.

If you're away, or even still at home and find yourself in need of emergency assistance, please contact us by our Emergency Customer Care Line or email.

Our emergency care lines operate between 1730 and 0830 Mon - Fri and 24/7 weekends and Public Holidays.

Please firstly ascertain that your call is in fact an emergency and whether or not it should wait until the next business day when all other Principal Companies (airlines etc) are operating as well.

Generally, your call will be greeted by a Company Director. We're sure that'll be gratifying for you to know when your comfort can be threatened by the number of mishaps that can occur on a journey.

The Directors, and a good number of our team have emergency out-of-office systems set up where we can immediately access your booking and profile to see that an emergency can be taken care of with minimum of fuss.

Please note: Non-emergency after hours customer assistance may incur a service fee as well as charges imposed by other Principals.

Please check other information in the menu for contact procedures.