In 1993, DBT joined the consortium, buying group
United Travel Agent's Group (UTAG) as share holding
franchisee which has since been re-branded as Travelscene.
Why the change in name?
Purely market positioning. We felt there wasn't enough
identity in the word UTAG, although been around since
day dot; Travelscene as a name explained much clearly
what our businesses were all about.
Travelscene Corporate has been developed within
the group as a nearly separate entity headed up by
own Director representing our agencies to the board,
ensuring that our interests, moreover yours, are best
met in a competitive Corporate Traveler's environment
with travel related Principals.
In a nut shell, we explore a purchasing power based
on an group of agencies of over 400 members as opposed
to remaining isolated, however quite and completely
independent with the DBT identity.
Late 2003, Travelscene merged with American Express
to create Australia's largest travel group. Travelscene
American Express (TSAX). Now over 600 members Australia-wide
and over 1700 true agency members overseas, you can
rest assured we have Customer Comfort where ever you
Other affiliations: before choosing or changing TMC's,
be sure their credentials are up to scratch. It's
for your protection & peace of mind.
Along with being a Licenced Travel Agent, your TMC
should be a member of at least:
Your Financial G`tee
What They Say
TCF - Travel Compensation Fund
(Compulsory) Ensures financial viability of a travel
IATA - International Air Travel
Association. Agency accredited to issue Air Travel
tickets from within licenced premises, in accordance
to rules set out by IATA.
AFTA - Australian Federation
of Travel Agents - Financial member since 1988. Federation
assisting passengers in queries and complaints about
travel or related products offered for sale, or dissatisfaction
having purchased them.
TSAX - Travelscene American Express
Travel. Ask the people at the top of TSAX about DBT,
our expertise and credentials. Email them here
for an unbiased opinion.